St. Luke's is now UnityPoint Health | St. Luke's. A new name. A new day in health care. - Learn More -
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Customer Service

At St. Luke's, customer service is not just an expectation, but a way of life. Employees at St. Luke's are committed to ensuring your stay with us is as pleasant and comfortable as possible. That's why each employee pledges to uphold our standards of performance through the daily practice of our ICARE Values.

Patient-Centered Care

At St. Luke's patient-centered care is at the heart of what we do and you noticed! Recently St. Luke's was named the 2009/2010 Consumer Choice Award winner for Siouxland's most preferred hospital. Today, we continue to exceed standards of care with our commitment to quality.

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Your Feedback is Welcome

As a patient or patient support person, we welcome your feedback on our service. If you have compliments, questions or concerns about the care that you received from St. Luke's, we encourage you to contact Customer Service to speak with a director. 

 

Phone: 712-279-3500
Fax: 712-279-7958
E-mail: Customer Service
Mail: Customer Service Department
c/o St. Luke's Regional Medical Center
2720 Stone Park Blvd.
Sioux City, Iowa 51104  

We value your input as we strive to make your healthcare experience as pleasant and comfortable as possible. Thank you for choosing St. Luke's Health System for your healthcare needs.

If you have a concern regarding patient safety or quality of care that has not been addressed by the hospital, you may contact DNV at 1-866-523-6842.